| Q.
Why
do you charge extra for out of Sligo town area?
A.
It is roughly 13 Miles from our premises to Sligo Town. Then I
have to battle through Sligo Town traffic and it means I am
longer travelling when I would rather be repairing PC's!! and
its also surprising how much more petrol is used and the wear
and tear on the vehicle that occurs with the extra mileage.
Q.
Why
do you charge extra If I pay By Cheque.
A.
First and formost I much prefer to receive cash rather than
Cheques, I pay all my bills in Cash so it makes it easier if I
receive cash. Also if paid by cheques I have to find the time
to go down to the bank to pay them in. So its not too
convenient to me to receive cheques.
Q.
How
many sugars do you have in your Tea or Coffee?
A.
2 sugars Please and plenty of milk, I like it weak please. If
you have any Biscuits as well that will be nice. It can get
quite thirsty work repairing PC's!!
Q.
Why
do you need me to hang around when your repairing my PC?
A.
Well, loads of reasons really. I might need to ask you
questions related to your PC, I might need you to find the
original CD Rom's that came with your PC if they need
reloading, I might need to give you news if your PC needs any
spares, I might need to get other information off you like
passwords, I also need to check your PC is working fine with
you before I leave, and also I might just need someone to chat
to to help the time go quicker whilst I am repairing your PC
:-)
Q.
Why
wont you callout to Businesses Why only Home Callouts?
A.
Well, its true we mainly only callout to Home PC's but we
still do the odd Business PC. With Home callouts I can easily
park outside the house which is handy because I might have to
take a couple of trips in and out to my vehicle to get tools
etc.. and by parking outside house I dont have to buy Parking
Discs and try and try to find Parking Places. Increasingly
Business PC's are mostly Networked up to other PC's these days
and we dont support Networked PC Repair (much more complicated
and involved than Home PC's) and some Businesses also require
to open up a monthly account And I would rather be paid on the
spot for the repairs in cash and not deal with accounts.
I
much prefer to do Home callouts its a much more relaxed and
friendly enviroment and I normally get a Cup of Tea and some
Biscuits - normally I am not offered refreshments when I do
businesses! - If you are a Business that I can Park Outside
without paying for parking disks and your PC is not networked
up to other PC's at your place of work and you have Windows 98
or ME or XP and you dont mind paying Cash in full on the spot
then give me a call and I will most probably be able to sort
you out.
Q.
How Many days Do You Work?
A.
I mostly callout to homes 6 Days a Week Mon-Sat - The only
days I have off normally are Sundays and Bank Holidays.
Everybody say AAAAHHHH!
Q.
Why would you rather I phoned you in the Daytime? -Why cant I
get you evenings and weekends?
A.
I know some people prefer to phone me in the evenings and
weekends and on Sunday and I can understand why especially if
they are at work all day and thats the only time they can get
to call the only thing is that I enjoy my job normally but I
do have to have some time off to rest and recouperate and if I
am forever answering calls in the evenings and on Sundays then
that takes a large chunk out of my rest time!
I
am just like most other people and want to relax in the
evenings and weekends and do my own thing. However if you do
phone at those times or you phone when I am out the phone is
manned by a Telephone Answering Machine so please do leave a
message. You can also send me an email at andyr@gofree.indigo.ie
if you want at those times.
Q.
Why can you not call out and repair my PC after 6pm?
A.
I know some people prefer to have me repair their PC in the
evenings especially if they are at work all day and thats the
only time they can be at home and I quite understand that, the
only thing is that some repairs could take up to 3 hours and
this would make me late getting home. If I am out and about in
your area around that time it may be a different story I might
be able to call in. If it is a bit of a problem getting to be
at home in the week daytime maybe if you Speak nicely to your
boss they may let you have a couple of hours off work? Also
dont forget I also work Saturday's too if it suits you better.
Q.
Can you call out to our school and repair our PC?
A.
Well, maybe if you can meet the following requirements. If
someone can be in attendance at the School after 3pm. If the
PC's are standalone (we dont repair Networked PC's) If there
is no problem with me being paid Cash in Full (not cheque) at
the time of callout. If the Person/teacher who normally uses
the PC is in attendance. If the room is completely empty of
children (I might need a bit of peace and quiet to concentrate
to repair the PC) Then yes I can.
Q.
Do you Repair Apple mac PC's?
A.
No, sorry I am not experienced at all in the repair of Apple
Mac PC's and have no desire to even start learning about the
repair of Mac's - it' PC's all the way!
Q.
Why Dont You Keep A Lot Of Spares In Stock?
A.
Loads of reasons really. To help keep costs down because it
would cost a lot to order in loads of items for stock. We dont
have the storage facility to hold a lot of stock. PC Parts can
get outdated very quickly so its not viable for me to keep in
large amounts of PC items. We can get most parts delivered on
Next Day Delivery from our Suppliers.
Q.
Do I Have to Buy A Complete PC System?
A.
Dell (www.dell.ie) do supply PC Systems without monitors now
to keep the cost down of a new PC system. In most cases your
present monitor will fit a new PC fine.
Q.
Any Personal Details Andy?
A.
I am married to Valerie an Irish lass. Have 2 Children, Jono 14
& Lucy 11. Have 4 cats, 1 Tomcat called Yorkie, 1 Female
called Bingo and another called Chicken who has just had a
kitten called Millicent. Jono has a Goldfish called Yoshi, and
Lucy has a Terraping thing!. now they are going on about
getting a Rabbit! - I have lived in Ireland since July 1991. I
am a Non-Smoker! - I drive around in a blue SEAT IBIZA
Car year 2000.
Q.
Have you Produced any other websites I can have a look at
Andy?
A.
Yes, here a few others I have at the moment:
http://www.our-website.utvinternet.com
http://www.sligoshoppingonline.utvinternet.com
http://www.ibizanet.utvinternet.com
.
http://www.robus.utvinternet.com/
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